Tampa Bay  ·  Orlando  ·  Portuguese-speaking concierge

No one should reach an unfamiliar coast in the dark.

We guide Brazilian families arriving in Florida — whether for a two-week trip or to start a new life. We know the way, we speak your language, and we handle the things you don't yet know you'll need to handle.

Characteristic Fl W 15sTampa Bay entrance 27°36′N 82°45′WLandfall Concierge LLC · Florida
LLCRegistered Florida company, with a contract and receipt for every service
InsuredGeneral liability and errors & omissions
BilingualFrom first contact to the last signed document
No commissionsWe take nothing from stores, agents or dealerships
Why a lighthouse

A lighthouse doesn't steer the ship. It shows where the rocks are.

That's exactly how we work. You stay in command of your trip, your money and your decisions. What we do is throw light on what you can't see from a distance: which neighborhood has the right school, why that lease has a bad clause, which document has to come before the next, where a three-hour line could have been twenty minutes.

A lighthouse has its own characteristic — a rhythm of light sailors recognize from far off. Ours is simple: someone beside you, speaking your language, who has walked this path before and earns nothing by pushing you anywhere.

We are not real estate agents or immigration attorneys. We are the ones who accompany, translate, organize and anticipate problems — and who bring in the right licensed professional at the right moment.

The crossing

How it works, from first contact to the last day.

Nothing starts without a written scope, a fixed price and a signed contract. You always know what will happen and what it will cost.

  1. Step 1
    A free 30-minute call

    By video or WhatsApp. You describe your situation; we tell you honestly what we can do, what we can't, and what you can handle on your own.

  2. Step 2
    A proposal within 24 hours

    Detailed scope, what's included, what isn't, timeline and a fixed price. No surprises later.

  3. Step 3
    Contract and 50% deposit

    Signed digitally. The balance is due only the day before we begin.

  4. Step 4
    Execution, with you following along

    A dedicated WhatsApp group and daily updates. Every purchase has a receipt; every third-party cost is passed through at cost.

  5. Step 5
    Final report and accounting

    Everything done, everything spent, and what will still need your attention in the months ahead.


Pricing

Fixed, published prices — no haggling behind closed doors.

Prices are on the site because trust starts there. Purchases, tickets and government fees are passed through at real cost, with a receipt.

Smooth Arrival

$340Visitor · package
  • Pre-trip planning before you fly
  • Arrival greeting
  • Groceries bought and put away
See details

Full Family

$790Visitor · most popular
  • Everything in Smooth Arrival
  • Up to a 5-day park plan
  • 5 restaurant reservations
  • WhatsApp support for 7 days
See details

Landing

$1,290Relocation · 3 days
  • Social Security and driver's license
  • Bank account and phone line
  • First household purchases
See details
Straight answers

What everyone asks before booking.

Are you real estate agents?

No. We film homes, translate, arrange the showings and explain the contract — a licensed agent runs the negotiation. And we take no commission from any agent: you pay us, which keeps our opinion of a home honest.

Do you handle visas and immigration?

No, and be wary of anyone who claims to without being a lawyer. We handle what comes after the visa: Social Security, driver's license, bank, school, home. For visa matters we refer you to an immigration attorney — at no fee to us.

Do you drive us around?

Carrying passengers requires specific insurance and licensing in Florida, so we work with licensed, insured transport companies. We greet you, accompany you and coordinate everything; the vehicle is a licensed partner's.

What if I only need one small thing?

There are à la carte services from $30, like a restaurant booking. You don't need a package to start.

How does payment work?

50% on signing and 50% the day before we begin. We charge in dollars, with a receipt. Third-party purchases and fees are advanced by you — we never move your money.

Do you serve Orlando too?

Yes. We're based in Tampa, and in Orlando we work by the day or in fixed packages — the format that makes sense given the distance. Remote services, like planning and reservations, work anywhere in Florida.

Fl W 15s

The light is already on when you arrive.

Start with a thirty-minute call. It costs nothing, and you'll leave it knowing exactly what you need — even if you decide not to hire us.

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