Full price list
Prices published. No surprises at the end.
All prices in US dollars. Purchases, tickets, government fees and third-party transport are passed through at real cost, with a receipt, at no markup.
Visitors
Services for those coming to visit
| Service | Detail | Price |
|---|---|---|
| Intro call | 30 minutes by video | Free |
| Pre-trip planning | Itinerary and up to 8 requests | $180 |
| Single reservation · 5-pack | Restaurant, tour or attraction | $30 · $120 |
| Park plan | Up to 5 days | $180 |
| Accessibility guidance | Prep and interpretation at registration | $95 |
| Arrival greeting | Plus the cost of transport | $90 |
| Personal shopper | Half day · full day | $340 · $590 |
| Shopping consultation | Unaccompanied | $140 |
| Video-call shopping | Minimum $60 | 12% of value |
| Pre-arrival groceries | Up to $400 in groceries · above that +8% | $120 |
| Luggage organizing | Up to 4 bags | $175 |
| On-call support during the stay | Per week | $290 |
| Fixed packages | Smooth Arrival · Full Family · Shopping VIP · Total Concierge | $340 to $1,690 |
Relocation
Services for those coming to live
| Service | Detail | Price |
|---|---|---|
| Initial assessment | 60 minutes, credited toward a package | $140 |
| Video property tour | 3 hours, up to 4 homes | $320 |
| Additional home | On the same outing | $85 |
| Neighborhood & school report | Complete document | $220 |
| In-person support & interpreting | 2-hour minimum | $85/h |
| Landing package | 3 days | $1,290 |
| Full Setup package | 10 days | $2,690 |
| Car purchase support | From the listing to the plates | $490 |
| School enrollment | Each additional child $110 | $220 |
| Bank account opening | Accompanied | $180 |
| Home connected | Power, internet and phone | $260 |
| First 90 days | Up to 6 hours per month | $450/mo |
Conditions
When the price changes
Always stated up front, never after.
| Situation | When it applies | Adjustment |
|---|---|---|
| Request under 48h | Fit outside the plan | +25% |
| Weekend | Saturday and Sunday | +15% |
| National holiday | US holidays | +30% |
| Travel | Beyond 25 miles from the Tampa base | $0.70/mile |
| Orlando zone | In-person service in Orlando outside a package | 6-hour minimum |
| Overtime | Beyond what a fixed package includes | $95/h |
| After hours | Before 8am or after 8pm | +$25/h |
Payment: 50% on signing and 50% the day before we begin. Packages over $1,500 can be split into three installments.
Cancellation: more than 14 days, full refund minus a $75 admin fee. From 14 to 7 days, 50%. Under 7 days, no refund, with the right to reschedule within 12 months.
Cancellation: more than 14 days, full refund minus a $75 admin fee. From 14 to 7 days, 50%. Under 7 days, no refund, with the right to reschedule within 12 months.
Fl W 15s